Privacy Policy

This Privacy Policy explains how Visit collects, uses, and protects your information when you use the app and related services.

1. Data We Collect and How We Use It: We collect only what the app needs to work: • Name and email address — to create and manage your account and sign you in. • Phone number and physical address — only if you register a business through the "Add your business" form, so we can list and contact that business. • Precise location — to show where you are on the map and help you find nearby places, cafes, restaurants, and events. Used only while you are using the app. • Photos and videos — the profile picture and Reel videos you choose to upload. • Audio — the sound recorded as part of a Reel video you create. • Other user content — the Reels, reviews, and trips you create in the app. • Account identifier — an account ID used to link your content, tickets, and bookings to you. • Purchases — the tickets and bookings you make, kept in your ticket wallet and order history. • Usage data — in-app activity such as screens viewed, taps, and searches, stored in our own systems to understand and improve the app. This is never shared for cross-app tracking or advertising.

2. Payments: Payments are handled by our payment provider (Moyasar). Your card details are entered through the provider and are never stored on our servers or accessible to us.

3. Third Parties: We may share your data with trusted partners (e.g., for payments or cloud services), but never sell your information.

4. Data Security: We protect your data using industry-standard security measures such as encryption and secure servers.

5. Your Rights: You can access, update, or delete your data anytime by contacting us at support@visitapp.sa.

6. Children: Our app is not intended for users under the age of 13.

7. Contact: For questions or concerns, email us at support@visitapp.sa.